Privacy Notice

This Privacy Notice sets out information relating to the collection, processing and transfer of your personal information obtained through your use of Whirlpool’s vendor-facing electronic systems and services.  Please read and confirm your acceptance using the buttons below.

Whirlpool services

This Privacy Notice applies to your use of Whirlpool Corporation’s Global Vendor Master database, Global Supplier Portal and related services made available by Whirlpool (such services comprising commodity management, product development, part approval, quality, schedule release, VMI, accounts payable, invoicing and other operational processes) (together, the “Services”) some or all of which you already use in working with Whirlpool in your regions. The Global Supplier Portal is a new single point of entry for all Whirlpool suppliers, companies wishing to become suppliers to Whirlpool, and other vendors, which enables you to connect to all other Services. 

By registering on and/or using any of the Services, you will be submitting to Whirlpool contact details and other information that is required to enable Whirlpool to identify and contact you, to enable you to connect to that Service and other Services as described above and to enable you to execute your existing supply contract with Whirlpool.

Your data will be processed through electronic systems operated by Whirlpool Corporation and will be accessible by Whirlpool Corporation employees within Whirlpool’s Global Information Systems function responsible for operating the Services.  Your data may be accessible to external information technology services providers who are instructed to carry out specific services relating to the operation and maintenance of the Services and may therefore have access to your data incidental to carrying out their service activity.  Such service providers are engaged by Whirlpool Corporation and operate under the guidance and responsibility of Whirlpool Corporation.

Location and transfer of data

Your data will be stored on computer systems located in the USA.  The data will be replicated on other computer systems located in the USA and in other countries on which the Services are operated and will be accessible to employees in Whirlpool’s Global Information Systems and Procurement functions in your region responsible for managing Whirlpool’s relationship with your company and for operating and maintaining the Services.  Your data may therefore be communicated to other Whirlpool subsidiaries and affiliates worldwide.  Accordingly, your data may be transferred for the above purposes outside of your territory (in case of Europe, outside the European Union).

Transfer of your data may also occur in the event that Whirlpool Corporation sells a part of its business, but only as necessary in connection with the sale. Your information may also be shared between Whirlpool subsidiaries and affiliates and with official bodies (1) if we determine a violation of the terms of use of any Service has occurred; (2) if we believe such disclosure is necessary to identify, investigate or pursue action with regard to any injury or interference with the rights and property of Whirlpool Corporation or any subsidiaries and affiliates; (3) to respond to judicial process and in cooperation with law enforcement agencies, or as otherwise required by law; and (4) to assist us in fraud prevention or investigation.


Cookies are small text files that we may store on your computer to help us identify your computer the next time you visit or to enable some functions on the Services. We may use such information to measure the effectiveness of the Services. If you are not comfortable with our use of cookies, please review your browser software to learn how it may be set to notify you when you receive a cookie or to reject all cookies. However, disabling cookies altogether may limit the functionality of the Services and may impair your ability to log on and use the Services.

How your information is protected

All Whirlpool’s Services are compliant with applicable privacy laws in your territory (including, in the European Union, the EU Directive 95/46/EC on the protection of personal data and its further modifications as implemented in the relevant countries).

Whirlpool will process your personal data and, if any, your sensitive data (“data”) in accordance with all applicable laws.  Your data will be protected, not accessible to the public or other suppliers, and subject to security measures which are compliant with the European privacy law mentioned above.

The data controller of your data will be Whirlpool Corporation, with registered office in 2000 North, M63, Benton Harbor, MI, USA. The Chief Privacy Officer can be contacted as follows.

By Postal Mail:

Chief Privacy Officer

Whirlpool Corporation

2000 N. M-63

MD 8522

Benton Harbor, MI 49022

By E-mail:

Your rights

You have the right to access your data at any time as well as to request, at any time: (a) confirmation as to whether or not data concerning you exists, is being processed and/or transferred and information as to the data being processed; (b) details of any entity to which your data may be communicated and who may get to access your data; (c) that your data be updated or corrected, or erased, anonymized or blocked if it has been processed unlawfully; (d) certification that the operations indicated in point (c) above were notified to any person or entity to which your data has been communicated.

You will further have the right to object on legitimate grounds to the processing of your data, provided you are aware that this may affect the functionality and use of the Services and the execution of your existing supply contract with Whirlpool.  You may write to the Privacy Officer identified above in order to exercise both the rights indicated in this Privacy Notice and any other rights provided by applicable laws.


Both the collection of your data and your consent to the processing and transfer of such data by Whirlpool are required to enable you to use the Services and conduct business with Whirlpool (including, but not limited to, registering your company with Whirlpool as a potential supplier).  Should your consent be denied or subsequently revoked, Whirlpool will not be able to allow you to access the Portal which may also affect your use of related Services.

Last updated: November 8, 2011